Chief Operating Officer

The Chief Operating Officer (COO) is responsible for providing strategic leadership and oversight of all operational activities to ensure the efficient and effective delivery of high-quality cancer care services across multiple clinic locations. This position requires strong operational expertise, leadership skills, and the ability to drive organizational growth and performance while maintaining a patient-centered focus.

Roles & Responsibilities

• Provide strategic direction and leadership to the operational teams across all clinic locations.
• Develop and implement strategic plans, policies, and procedures to optimize clinic operations, enhance patient care delivery, and achieve organizational goals and objectives.
• Collaborate with clinic leadership to assess patient needs, identify service gaps, and develop initiatives to enhance patient access, satisfaction, and outcomes.
• Foster a culture of collaboration, innovation, and continuous improvement among staff, encouraging teamwork, creativity, and excellence in performance.
• Build and maintain strong relationships with internal and external stakeholders, including physicians, staff, patients, healthcare partners, and community organizations.
• Ensure compliance with regulatory requirements, accreditation standards, and industry best practices, implementing policies and procedures to mitigate risks and maintain regulatory compliance.
• Lead change management initiatives and organizational development efforts to support growth, expansion, and strategic initiatives.
• Other related duties as assigned.

Supervisory Responsibilities

• Oversees projects and assignments throughout Medical and Radiation daily operations.
• Conducts performance evaluations that are timely and constructive

Qualifications and Skills

• Excellent management and supervisory skills.
• Excellent analytical and organizational skills.
• Excellent written and verbal communication skills.
• Proficient in database and accounting computer application systems.
• Proficient in Microsoft Office Suite or related software.

Education and Experience

• Master’s degree in healthcare administration, business administration, or related field required.
• Five to ten years of senior leadership experience in healthcare operations, preferably in oncology or a related field.
• Knowledge of healthcare regulations, compliance requirements, and accreditation standards with the ability to ensure compliance and mitigate risks.
• Proficiency in healthcare technology systems and software applications.

Working Conditions

• Work primarily in an office setting, with occasional travel between clinic locations.  Work in a controlled office environment with minimal safety/health hazards.

Physical Requirements

• Position is primarily sedentary with frequent sitting, occasional walking, occasional lifting (waist level) from floor, bending, and frequent near vision use for reading and computer use. May involve exposure to blood borne pathogens, chemotherapy agents, and other hazardous materials. Prolonged periods of standing, walking, and computer use may be required.

Desired Degree

Master's Degree